Greenhedge Escrow has prepared this Privacy Act Notice to comply with the Gramm-Leach-Bliley Act, Public Law 106-102 and to inform you regarding its collection, storage and use of information that you and others give it during the processing of your escrow transaction. The information in this Privacy Act Notice applies to Escrow Holder’s current and former clients.
1. Categories of Information Escrow Holder Collects. We collect nonpublic personal information about you from the following sources:
A. Information from you in letters and other communications as well as in escrow instructions and on forms including Statement of Identity, data collection regarding the financial status of the property or you and on other forms; and
B. Information directly from third parties including real estate sales agent brokers, mortgages companies and lenders, title companies, contractors, bookkeepers and accountants, attorneys, contractors, homeowners associations, insurance agents, federal, state or local tax or governmental authorities or from others who may give us information on forms or by other methods including but not limited to, telephone, e-mail, facsimile transmission.
2. Categories of Parties To Whom Escrow Holder Discloses. We may disclose nonpublic personal information about you to the following types of third parties:
A. Financial service providers such as title insurance and underwritten title companies, mortgage companies and lenders as well as insurance agents and companies associated with your escrow transaction.
B. Nonfinancial companies such as homeowners associations, attorneys, bookkeepers, and accountants, federal state or local tax or governmental authorities, real estate sales agents and brokers associated with your escrow transaction.
C. Service providers including contractors, structural pest control operator others rendering services to you or the real property or business that is the subject of this escrow transaction.
D. Business affiliates rendering other products, services or opportunities that may benefit you.
We may also disclose nonpublic personal information about you to nonaffiliated third parties as permitted by law. Otherwise, we do not disclose personal or confidential information to anyone outside our company without your consent. We will adhere to the privacy policies and practices as described in this Privacy Act Notice.
We restrict access to our personal and escrow file information to those employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. Your information is stored in a secure place on a secure computer and in physical files. When we replace computers, we erase old disks or reformat them before disposal. When we dispose of old physical paper files, we have it shredded and recycled by a bonded security company.
State Privacy and Document Retention Policy Notice
Pursuant to the California Consumer Privacy Act of 2018 (“CCPA”), codified by California Civil Code §§1798.100 et seq. and which went into effect on January 1, 2020, California consumers are entitled to obtain more information and control over how their Non-public Personal Information (“NPI”) is being used and requires businesses to be more transparent in their handling of NPI. Although Escrow Holder is not a business that is required to comply with the CCPA, Escrow Holder has implemented a privacy compliance program and procedures to safeguard the NPI of its clients.
Escrow Holder’s clients should feel confident that Escrow Holder will preserve its clients’ privacy. Escrow Holder has strict guidelines as to how its clients’ NPI is collected and disclosed during an escrow transaction such that the NPI collected from businesses that are required to be CCPA compliant is protected by Escrow Holder’s procedures. Escrow Holder is committed to protecting client NPI and will never sell or disclose this information to anyone, except as permitted by law.
Consumers can request a copy of the escrow file from Escrow Holder if they want to know what NPI is in Escrow Holder’s possession.
As part of the CCPA, consumers are entitled to ask businesses to delete their information from their records. However, there is an exemption to this deletion requirement for companies who are mandated to retain records pursuant to the laws of the State of California or the Federal Government. See Civil Code §1798.105. Escrow Holder is under such regulations to retain records for five (5) years pursuant to California Financial Code §1737.3. Based upon these laws and the fact that Escrow Holder is not a business covered by the CCPA, Escrow Holder cannot comply with deletion requests.
Attention: Legal Department
2015 Manhattan Beach Blvd., Suite 100
Redondo Beach, CA 90278.
ANY RIGHTS NOT EXPRESSLY GRANTED HEREIN ARE RESERVED BY GREENHEDGE ESCROW.
This Policy was last modified on January 24, 2022